Delete your account in the app
- Open ShapeVision and sign in to the account you want to delete.
- Open Profile, then My information.
- Select Delete account and confirm the deletion.
The deletion is permanent. You will be signed out and will no longer be able to access that account.
Request deletion outside the app
If you cannot access the app, email contact@shapevision.app from the email address registered to your ShapeVision account. Use the subject “ShapeVision account deletion request” and state that you want the account and its associated data deleted.
We may ask for limited additional information to verify that you own the account. We will process verified requests without undue delay and in accordance with applicable law.
Data that is deleted
Deleting your ShapeVision account removes account-linked data including:
- Your authentication account and profile information.
- Your uploaded photos and stored morphology analyses.
- Your workout programs, workout blocks, goals, and related history.
- Friend-access records and ShapeVision subscription-ownership records.
Limited records may be retained only where required for security, fraud prevention, legal, accounting, or regulatory obligations. Store transaction records controlled by Apple or Google remain subject to those companies' own retention policies.
Subscriptions are managed separately
Deleting your ShapeVision account does not automatically cancel an active App Store or Google Play subscription. To prevent future billing, cancel the subscription in the store account through which you purchased it before deleting your account.
Contact
ShapeVision is operated by Antoine Pauwels, entrepreneur individuel, trading as ShapeVision (SIREN 831 674 221).